Contact Puffin Insurance

Find all our contact details below

For Travel Insurance

If you need emergency assistance

If you need emergency medical assistance abroad or need to cut short your trip contact tifgroup-assistance's 24 hour Emergency advice line on:

+44 (0) 203 829 6742

e-mail:

assistance@tifgroup.co.uk

 

Customer Service

To amend an existing policy, purchase a new policy, or for any other enquiries contact our Customer Service department on:

e-mail:

CustomerService@PuffinInsurance.com

Telephone:

0333 772 0346 (Mon-Fri: 9:00 - 17:00)

  

To make a Travel Insurance claim

You can download the relevant form: www.policyholderclaims.co.uk

Or Contact Travel Claims Facilities on: 

e-mail:

claims@tifgroup.co.uk

Telephone:

+ 44 (0) 203 829 6766

Or for any written correspondence in relation to a claim:

Travel Claims Facilities, 1 Tower View, Kings Hill, West Malling, Kent, ME19 4UY


For Pet Insurance

Customer Service

To amend an existing policy, purchase a new policy, or for any other enquiries contact our Customer Service department on:

e-mail:

CustomerService@PuffinInsurance.com

Telephone:

0333 772 0346 (Mon-Fri: 9:00 - 17:00)

 

To make a Pet Insurance claim

Our Pet Insurance policies are administered by Trent-Service. You can contact them on:

Telephone:

01285 626020

e-mail:

admin@trent-services.co.uk

 


For Business Development enquiries

e-mail: admin@puffininsurance.com