At Puffin, we offer a range of Single Trip and Annual (Multi Trip) policies for individuals, couples, families and groups aged up to 84 including policies for customers that have pre-existing medical conditions. We cover countries throughout the world and have three cover levels to choose from (Silver, Gold and Platinum) and numerous options that can be added to your policy. Below you will find:
If you're not familiar with travel insurance policies, then you may find it useful to read our Travel Insurance Guide before reading the rest of this page. Also, if you're not familiar with the "benefits" we list in the table below, then you may find our Benefits Guide useful.
We provide cover for individuals, couples, families and groups of travellers. Our Single Trip policies cover adult travellers aged 18 - 84 and our Annual policies cover adult travellers age 18 - 80.
| Silver | Gold | Platinum | |
| Max days per trip (annual policies) | 32 | 32 | 45 |
| Excess (per incident/max 2) | £99 | £75 | £50 |
| Medical Expenses | £10M | £10M | £10M |
| Cancellation | £1500 | £3000 | £5000 |
| Baggage (inner limits apply) | £1500 | £2000 | £2500 |
| Gadget Cover | £1000 | £1000 | £1000 |
| Personal Money | £400 | £400 | £400 |
| Important Documents (eg passport) | £400 | £400 | £400 |
| Emergency Dental Services | £500 | £500 | £500 |
| Hospital Daily Benefit (Max) | £50(£600) | £50(£800) | £50(£800) |
| Personal Liability | £2M | £2M | £2M |
| Legal Protection | £15,000 | £20,000 | £20,000 |
| Personal Accident (age 16-64) | £5,000 | £5,000 | £5,000 |
| Curtailment | £1500 | £3000 | £5000 |
| Travel Delay per 12hr (Max) | £50(£100) | £50(£200) | £50(£200) |
| Missed Departure | £525 | £750 | £750 |
| Travel Disruption | £1500 | £3000 | £5000 |
Sample Policy Documents: Puffin Policy Wording.pdf
Sample Insurance Product Information Document: IPID.pdf
These are sample policy documents, the policy wording and IPID which applies to you will be available to view when you get your quote and will be emailed to you when you buy.
Our policy wording changed on 17th August 2023. For a summary of changes made see here.
In addition to the above, we offer optional cover for: Winter Sports, Extended Gadget, Cruise and additional activity packs.
To keep our prices low, we don't bloat your policy with cover that most people don't need. However, we do offer a range of options for those that do need specific types of cover including Winter Sports Cover (Ski and Snowboard) and Extended Gadget Cover. For more information, see our Optional Cover page.
Our basic policy covers you for over 100 common holiday activities including body boarding, surfing and water skiing, but if you fancy doing something a bit more adventurous whilst on holiday then we have a range of activity packs that you can add on to your policy to ensure you have the right cover. For full information see our Activities page.
To find out about which countries we cover, please see our Country List.