Single Trip cover will cover you for trip cancellation from the day you purchase your policy and provide cover whilst travelling, from your departure until you return to the UK. Single Trip cover is the most cost effective option if you are only travelling once or twice a year.
If you travel more than twice per year then our Annual Multi Trip policy will save you time and money. This policy will cover all your trips (no matter how many) for a year.
Here you have 4 options:
Individual; if you only want to cover yourself (even if you're travelling as part of a group) then this is the option for you
Couple; if there are two of you travelling, you're in a relationship and cohabiting, then you can purchase a couples policy to get a group discount.
Family; if you're a family travelling, then this will be your cheapest option. If you're a single parent family, we take this into consideration and reduce the rate accordingly.
Group; this is essentially just a collection of individual policies, though purchasing as a group will save you time and money as one person can do the buying on behalf of everyone travelling and benefit from a group discount.
If you are purchasing a Single Trip policy, please ensure you tell us all the countries you are travelling to.
If you are purchasing an Annual policy, then read on... At Puffin we split the world up into a series of regions and all you need to tell us is which region the country you're travelling to is in. The regions are:
United Kingdom
Europe*
Worldwide (excluding USA, Caribbean, Canada, North/South America)**
Worldwide (including USA, Caribbean, Canada, North/South America)
You'll need to choose a region that encompasses all countries that you're travelling to and this is where the order we've listed the regions in becomes important. Each region listed, includes all the countries that are listed in the region(s) above it. So, for example, "Worldwide" includes "Europe" and "UK". To see all the countries that are included in the regions, please see our country list (in the Travel Insurance Guide)
*Please note that Europe excludes Turkey, Tunisia & Morocco (these are included within Worldwide excluding USA, Caribbean, Canada, North/South America)
**By Caribbean we mean Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, British Virgin Islands, Bonaire, Cayman Islands, Cuba, Curacao, Dominica, Dominican Republic, Grenada, Guadeloupe, Haiti, Jamaica, Martinique, Montserrat, Navassa Island, Puerto Rico, Saba, St Barts (Barthelemy), St Eustatius, St Kitts and Nevis, St Lucia, Sint Maarten, St Martin, St Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos Islands, United States Virgin Islands.
This is only applicable for Single Trip policies. The duration is the number of days from when you depart for your holiday to when you arrive back at your home.
For Singe Trip policies, this will be the day that you start your departure (i.e. your outbound journey). Even though you may not be departing for some time, your cancellation cover is in effect from the day that you purchase the policy.
For Annual policies this will be the day that you want the policy to start (become "in force"). Remember, this is not the day of your first holiday as if you've already booked a holiday you will want the policy to be in force (started) so that you have cancellation cover.
Fill in the date of birth of all the travellers. Adults have to be 18 or over and children must be under 18.
We offer a variety of optional extras for our policies. The most popular ones are listed here however you will have the option to add others on the next page. Click on an option to add it, click on it a second time to remove it.
Gadget is included as standard on all Platinum level policies up to a cover level of £500, however you can still add the optional cover of £1000 if you would like a higher level of cover.
Please Note: If any travellers are seeking medical advice for a symptom or condition but are yet to receive a diagnosis we are not able to provide any cover.
If you or anyone travelling on this policy have any pre-existing medical conditions then you must declare them or your policy could be invalid. If you answer 'YES' to this question then we'll ask you some more details about the conditions on the next page (this process is known as "medical screening"). If you're unsure if you need to declare any conditions, then you should go through the medical screening processes anyway to ensure your policy is valid, minor conditions are unlikely to effect your insurance premium.
If you are declaring conditions on behalf of a child or another person on this policy, you must have their consent and full knowledge of their condition. If you are unsure of an answer in respect of another person on this policy, please check with them before proceeding. Failure to disclose full medical details including all medications taken may result in a claim being denied.
We do not provide cover for other people not insured with us on whom a trip may depend, such as relatives or business associates.
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