Puffin Policies

Our Travel Insurance Policies

At Puffin, we offer a range of Single Trip and Annual (Multi Trip) policies for individuals, couples, families and groups aged 18 to 85 including policies for customers that have pre-existing medical conditions. We cover countries throughout the world and have three cover levels to choose from (Bronze, Silver and Gold) and numerous options that can be added to your policy. Below you will find:

  • A summary of the cover (also known as "benefits") offered by our policies
  • Information about the optional cover we offer
  • Information about the activities covered
  • Information about the countries covered
  • Links to our policy documents

If you're not familiar with travel insurance policies, then you may find it useful to read our Travel Insurance Guide before reading the rest of this page. Also, if you're not familiar with the "benefits" we list in the table below, then you may find our Benefits Guide useful.

Who we cover

We provide cover for individuals, couples, families and groups of travellers. We offer cover for travellers aged 18 - 85, with the age limit varying by cover level:

  • Bronze: 18 - 65 years old
  • Silver: 18 - 70 years old
  • Gold: 18 - 85 years old (Single Trip) and 18 - 75 years old (Annual Multi Trip)

Summary of Cover

Policies for customers with no pre-existing medical conditions:

  Bronze Silver Gold
Max days per trip (annual policies) 31 45 62
Excess £200 £50 £50
Medical Expenses £10M £10M £10M
Cancellation £750 £1,500 £3,000
Personal
Luggage
£750 £1,500 £2,000
Personal Money £250 £250 £250
Loss of Passport £150 £150 £150
Dental Services £500 £500 £500
Hospital Daily Benefit £400 £600 £800
Personal Liability £1M £1M £1M
Legal Protection £10,000 £15,000 £25,000
Personal Accident £5,000 £5,000 £5,000
Curtailment £750 £1,500 £3,000
Abandonment £750 £1,500 £3,000
Travel Delay x £100 £200
Missed Departure x £500 £750
Natural Disaster/catastrophe £500 £750 £1,000
Scheduled Airline Failure
Insurance
£1,000 £1,500 £2,000
Policy Documents Bronze.pdf Silver.pdf Gold.pdf

In addition to the above, we offer optional cover for: Winter Sports, Gadget, Cruise, Golf Cover, Business Cover, Wedding Cover. See our Optional Cover page for more information.

Policies for customers with pre-existing medical conditions:

  Bronze Silver Gold
Max days per trip (annual policies) 31 45 62
Excess £250 £100 £50
Medical Expenses £10M £10M £10M
Cancellation £750 £1,250 £2,000
Personal
Luggage
£750 £1,000 £2,000
Personal Money £250 £250 £250
Loss of Passport £150 £150 £150
Dental Services £500 £500 £500
Hospital Daily Benefit £400 £600 £800
Personal Liability £1M £1M £1M
Legal Protection £10,000 £15,000 £25,000
Personal Accident £5,000 £5,000 £5,000
Curtailment £750 £1,250 £2,000
Abandonment £750 £1,250 £2,000
Travel Delay x £100 £200
Missed Departure x £500 £750
Natural Disaster/catastrophe £500 £750 £1,000
Scheduled Airline Failure
Insurance
£1,000 £1,500 £2,000
Policy Documents Bronze.pdf Silver.pdf Gold.pdf

In addition to the above, we offer optional cover for: Winter Sports, Gadget, Cruise, Golf Cover, Business Cover, Wedding Cover. See our Optional Cover page for more information.

Optional Cover

To keep our prices low, we don't bloat your policy with cover that most people don't need. However, we do offer a range of options for those that do want some specific types of cover including Winter Sports Cover (Ski and Snowboard), Cruise Cover, Golf Cover, Gadget Cover, Business Cover and Wedding Cover. For more information, see our Optional Cover page.

Activities

Our basic policy covers you for over 70 common holiday activities including bungee jumping, horse riding and jet skiing, but if you fancy doing something a bit more adventurous whilst on holiday then we have a range of activity packs that you can add on to your policy. For full information see our Activities page.

Countries

To find out about which countries we cover, please see our Country List.